Our platform exists to connect creative individuals, buyers, and businesses from around the world. We aim to foster a community where everyone feels safe, respected, and valued. This policy outlines conduct that is prohibited to ensure a welcoming, inclusive, and accessible environment for all members.
By using our platform, all users (including sellers, buyers, and support staff) agree to follow this policy and uphold community safety and dignity.

1 Commitment to Safety, Respect & Inclusion

We do not tolerate:
• Bullying
• Harassment (of any kind)
• Stalking or intimidation
• Discrimination
• Hate speech
• Doxxing, blackmail, or threats
• Any behaviour that harms another person’s wellbeing, dignity, or ability to participate safely

These rules apply to:
• Listings and product descriptions
• Shop banners, avatars, usernames, announcements, and policies
• Messages and private communications
• Reviews, comments, and community spaces
• Any interaction with our support staff

2 Definitions of Prohibited Conduct

2.1 Bullying

A pattern of behaviours intended to shame, embarrass, belittle, or emotionally harm another user. This Includes:
• Repeated insults
• Mocking, belittling, or demeaning behaviour
• Group targeting (“pile-ons”)
• Intentional attempts to damage someone’s reputation, shop, or livelihood

2.2 Harassment

Any repeated or targeted behaviour intended to annoy, pressure, threaten, emotionally distress, or corner another person.
Examples include:
• Unwanted contact after being asked to stop
• Sending abusive, sexually explicit, or hostile messages
• Derogatory language and personal attacks
• Sharing or attempting to share non-consensual intimate imagery
• Pressuring someone for sexual conversation or contact
• Threats, blackmail, or coercive demands

2.3 Intimidation

Actions meant to frighten, manipulate, or coerce another member, including:
• Implied or direct threats
• Attempts to silence or control a user
• Language meant to make someone feel unsafe or powerless

2.4 Stalking

Any form of unwanted, intrusive, or repeated contact that causes distress, fear, or discomfort.
This includes:
• Contacting someone after being blocked or asked to stop
• Following a user across multiple online platforms
• Tracking, monitoring, or attempting to monitor someone’s activity
• Trying to locate a user offline, in person, or through third parties

2.5 Discrimination

Treating someone unfairly or refusing service on the basis of protected characteristics, including:
• Race or ethnicity
• Colour
• National origin
• Religion or belief
• Gender
• Gender identity or expression
• Sexual orientation
• Disability or neurodivergence
• Age
• Any legally protected attribute

Discrimination is prohibited in all shop policies, listings, messaging, and interactions.
Examples of prohibited conduct:
• Refusing to sell to a protected group
• Statements that express intolerance
• Derogatory language based on identity
• Shop rules that exclude groups of people

2.6 Hate Speech

Language or content that attacks, degrades, threatens, or dehumanises individuals or groups based on any protected characteristic.
Hate speech includes:
• Slurs, derogatory phrases, or coded hate language
• Statements endorsing violence or exclusion
• Content supporting hate groups or extremist ideologies
• Images, symbols, or slogans tied to hate organisations

3 Privacy & Personal Safety

Revealing, threatening to reveal, or attempting to obtain someone’s private information (“doxxing”) is strictly forbidden. This includes:
• Personal addresses
• Phone numbers
• Legal names not publicly shared
• Financial data
• Private photos or intimate content

Sharing or threatening to share such information—whether accurate or not—is grounds for immediate action.

4 Non-Consensual Intimate Imagery (NCII)

Any sharing, requesting, or distributing of intimate images or videos without explicit consent is strictly prohibited. This includes:
• Uploading NCII in listings
• Sending NCII in private messages
• Threatening to publish NCII to coerce someone

5 Sexual Harassment

Sexualised behaviour toward members of the community is not permitted. This includes:
• Sexual comments, solicitations, or propositions
• Sending sexual content to another user
• Unwanted romantic advances
• Attempts to initiate sexual conversations

6 Neuroaffirming & Inclusive Communication Requirements

Our community includes neurodivergent members, and all communication must be respectful, accessible, and inclusive.

Required Communication Principles
✔ Use clear, direct, unambiguous language
✔ Avoid sarcasm, coded insults, or intentionally confusing communication
✔ Respect communication differences (e.g., processing time, literal communication styles)
✔ Avoid pathologising neurodivergence (“broken,” “lazy,” “weird,” etc.)
✔ Do not make assumptions about ability, intelligence, or behaviour
✔ Use identity-affirming language (e.g., “autistic person” or “person with autism” based on user preference)
✔ No mocking, joking, or insulting references to disabilities or neurotypes

Prohibited
✘ Infantilisation
✘ Using diagnoses as insults
✘ Dismissing accessibility requests
✘ Forcing users to mask, code-switch, or conform to neurotypical communication styles
✘ Mocking stimming, tone differences, or communication preferences

We encourage all members to treat neurodivergent individuals with the same respect afforded to any other protected group.

7 Applicability Across the Platform

This policy applies to all user activity, including:
• Messages
• Listings and listing images
• Shop announcements and policies
• Reviews and comments
• Community forums
• Support interactions
• Off-platform contact initiated because of a platform interaction

8 Enforcement & Consequences

Violations may result in:
• Content removal
• Temporary restrictions
• Account suspension
• Permanent account removal
• Reporting to authorities if behaviour involves threats, stalking, NCII, minors, or other unlawful conduct

We investigate reports in a timely manner and may take action even if behaviour is subtle but harmful.

9 Reporting Violations

If you witness or experience bullying, harassment, discrimination, stalking, hate speech, or any other form of abuse:
• Report the user or content using our reporting tools
• Contact Support for urgent safety concerns
• Block the user if necessary

We treat all reports seriously and confidentially.

Vendor Compliance Sheet: Anti-Bullying & Inclusive Communication

  1. ZERO TOLERANCE FOR HARASSMENT
    ✔ No bullying, intimidation, harassment, or stalking
    ✔ No threats, blackmail, or coercion
    ✔ No sharing non-consensual intimate imagery (NCII)
    ✔ No sexual harassment (solicitations, sexual content, unwanted advances)
    ✔ Applies to all listings, messages, reviews, shop banners, and support interactions

  2. DEFINITIONS TO KNOW
    • Bullying: Repeated or targeted behaviour meant to shame, demean, or emotionally harm
    • Harassment: Persistent or unwanted contact causing distress
    • Intimidation: Threats or coercive behaviour meant to scare or manipulate
    • Stalking: Unwanted tracking, contact, or monitoring online or offline
    • Discrimination: Unfair treatment based on race, gender, religion, neurodivergence, sexual orientation, disability, or other protected traits
    • Hate Speech: Language that attacks, degrades, or promotes violence against protected groups

  3. NEUROAFFIRMING & INCLUSIVE LANGUAGE
    ✔ Use clear, direct, respectful language
    ✔ Avoid sarcasm, jokes, or insults about neurodivergence
    ✔ Respect processing differences and communication styles
    ✔ Use identity-affirming language for disabilities or neurotypes
    ✔ Do not infantilise, mock, or dismiss accessibility needs

  4. SHOP & LISTING REQUIREMENTS
    ✔ No discriminatory shop policies or content
    ✔ No offensive or hateful listings, images, or slogans
    ✔ No targeting, harassment, or intimidation of users
    ✔ Treat all buyers, sellers, and community members fairly and respectfully

  5. SAFE COMMUNICATION CHECKLIST
    Before posting, listing, or messaging:
    ✔ Could this be interpreted as threatening, sexual, or abusive? ❌
    ✔ Does it respect all protected groups? ❌
    ✔ Is language inclusive and neuroaffirming? ❌
    ✔ Could it harass, intimidate, or bully someone? ❌
    If YES to any, revise or remove content

  6. REPORTING & ENFORCEMENT
    • Report harassment, discrimination, stalking, or hate speech immediately
    • Blocking users is encouraged for safety
    Violations may result in:
    o Content removal
    o Shop or account suspension
    o Permanent account closure
    o Reporting to authorities if illegal activity occurs

  7. KEY PRINCIPLE
    ✅ Everyone deserves a safe, respectful, and inclusive environment.
    Your conduct on the platform reflects your professionalism and our community standards.